ZenCom – Announcement Bar: Privacy Policy

ZenCom – Announcement Bar (“the App”, “we”, or “us”) enables you to display an announcement bar on your Shopify store (“the Service”). This Privacy Policy explains how we collect, use, and protect per

1. Information We Collect

When you install the App, we automatically receive basic information from your Shopify account, including:

  • Shop name

  • Shop owner email

Based on the permissions (scopes) you grant, the App may access:

  • read_themes – used to verify whether the app extension is enabled in your theme.

  • read_discounts – used to support showing discount codes in the announcement bar (if configured by you).

  • read_locales – used to properly display the announcement bar according to your store’s language settings.

We may also collect technical information through your browser, including:

  • Cookies – for session handling and feature functionality.

  • Log files – such as IP address, browser type, ISP, referring/exit pages, and timestamps.

  • Web beacons, tags, pixels – to understand browsing behavior.

  • localStorage – to store announcement bar display status and timer settings.

2. How We Use Your Information

We use the information we collect to:

  • Operate and provide the core functionality of the App.

  • Communicate with you for support or updates.

  • Improve and optimize the performance of the App.

  • Send information about our products or services when relevant.

3. Sharing Your Personal Information

We do not share your personal information with third parties.

We may disclose information only when required to comply with applicable laws, legal processes (such as subpoenas or lawful requests), or to protect our legal rights.

4. Your Rights

If you are an EU resident, you have the right to:

  • Access the personal information we hold about you.

  • Request correction, updates, or deletion of your information.

You may contact us using the details provided below to exercise these rights.

Some of your data may be transferred outside the EU, including to Canada or the United States, as necessary for operating the Service.

5. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.

6. Contact Us

For questions, more information, or complaints regarding our privacy practices, please contact us:

Email: [email protected]

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